Customer Relationship Management (CRM) offers a broad range of functionality with a low total cost of ownership to small and mid-sized organizations globally. It equips sales, marketing and customer service teams with the tools they need to boost productivity, find new customers, close sales faster and build lasting, more profitable relationships across all channels.

Key Features:

-      Back Office Integration – Powerful Workflow Management Capabilities – Facilitates Connected, Disconnected & Mobile Access – Unprecedented Ease-of-Use – Full Activity Management with Outlook Integration – Performance Management with Reports & Dashboards – 360 Degree Customer Visibility – Easy to Configure & Codelessly Customizable.

Information and feeds from within the CRM, external websites and integrated ERP systems are all displayed in real-time on a single workspace so users have all the information they need at their fingertips. It eliminates the need to switch screens, driving productivity and ensuring the most efficient use of staff time. Through its powerful workflow engine, CRM drives organization-wide, straight-through business process automation.

Due to its open architecture and web services interface, CRM also enables easy integration with other business applications and on-demand services, making it more relevant to your business and delivering better business management.